Integrate WooCommerce Chatbot to Your Online Stores

We’re living in the Chatbot boom era. They have already taken-over major marketing activities that are time-consuming and tedious for human employees. Today, chatbots are effectively running social media campaigns, sending bulk emails, and sharing content on Facebook Messenger without any human oversight.

This chatbot trend is increasingly visible on most eCommerce platforms like Shopify and WooCommerce. The advantage of using WooCommerce chatbots is that they are available 24/7 and filter out the everyday conventional queries that would otherwise hold up the support agents’ time.

For those who ain’t aware of WooCommerce yet or plan to start an online store but don’t know “how”, we’ve further explained in brief about WooCommerce and why WooCommerce chatbots are beneficial for your eCommerce store.

What is WooCommerce?

WooCommerce isn’t any standalone site builder. Instead, WooCommerce is an open-source WordPress plugin. Being an open-source plugin, it is FREE to install and use. WooCommerce basically transforms your plain and simple WordPress site into a fully-functional eCommerce site.

It helps you sell products and services from your WordPress site. Also, you can add multiple add-ons to extend your site’s functionality as and when needed. Similarly, WooCommerce chatbots can add real value to your eCommerce stores as they –

  • Can attract more potential customers and convert them into leads
  • Can handle multiple customers together without slowing down or hampering any user experience.
  • Offer personalized recommendations to users and price checks for loyal customers
  • Improves customer-brand interaction by providing them with product suggestions considering their requirements.

Also Read: 5 ways to grow your online business with WooCommerce Chatbots

Integrate WooCommerce Chatbot To Your eCommerce Store With BotMyWork

To add a WooCommerce chatbot to your eCommerce website, you need to follow the steps categorized into 2 sections.

  1. Generate the Javascript code for the WooCommerce Chatbot
  2. Add the Javascript code to the WooCommerce Site pages.

Starting with the first section, to generate the Javascript code, you must create the bot first. Follow the steps below and your WooCommerce Chatbot will be ready in absolutely no time.

1. Create WooCommerce Chatbot & Generate Javascript Code

  1. To start with, create an account on using your existing Facebook account. (PS. – Don’t worry about your data. It is safe with us)Login with Facebook
  2. Once you’re logged in, the first screen that will appear next provides you an option to create a new bot. Select the option “Create A New Bot”. Add a Name to your bot. And connect it with your Facebook page before you take a step further.
    Please note that failure in syncing of the bot with the Facebook page may result in errors and faulty functionality of the bot.Create new bot
  3. The next step is to design the workflows for your bot. These workflows are the series of messages shared with the user while in conversation with the bot. To start creating a workflow, select the “Stories” option from the Side menu followed by selecting the “Create New Group” option under the welcome section.create new group
  4. Once your new group is created, rename it as WooCommerce. The next step is to add a workflow to the group. Further, rename the added flow in the group as “Entry” through the field options available on the top right corner.Rename Group
  5. To create a Welcome Message, select the “Text” option from the carousel. A text box will appear next. Type in your welcome message in the text box. A welcome message is the first text shared by the chatbot with the user as he/she accepts the request to connect with the chatbot.Add Text Columns
  6. After your welcome message is created, click on the “New Attribute” option to add an attribute to your flow. An attribute segments the users as per their source. For example, if you run 2 websites and have added your bot on both, attributes will help you identify which user came from which website.Add New Attributes
  7. Add WooCommerce chat in the attribute value field after selecting the “Entry” attribute.Add attribute value
  8. Once done with the attributes, go to the “Plugins” option in the side menu and click on the “Create” button at the top-right corner.plugins menu
  9. As you’ll select the Create option, you’ll see many further options appear on your screen. Select the “Customer Chat” option and rename it to WooCommerce Chat Widget. Click Create.create widget
  10. Here, you just need to pick your follow up message which is Entry in this case. Add your domain name and copy the code you see on the screen.Javascript code
  11. The next step is to add this code over your WooCommerce store page where you need the widget to be displayed. (The next section will guide you through the process of adding the code to your WooCommerce store.)

2. Add Javascript Code To Your WooCommerce Store

To add the WooCommerce chatbot javascript code to your WooCommerce site, you must follow the steps below.

  1. Log in to your WooCommerce website.Login to woocommerce store
  2. Go to the “Appearance” section on the left-side menu.Appearance menu
  3. In the Appearance section, go to “Widgets”. Select the “Custom HTML” option and select the file to edit.
  4. Select the section where you wish to add the Chatbot widget. For example, Select “Footer Column 1”. Select footer to add widget
  5. As you’ll select the file, a script editor window will appear. Add the “copied Javascript code” here. Save your Settings.Add Javascript code

Voila! Your WooCommerce Chatbot is successfully integrated with your WooCommerce store.

BotMyWork WooCommerce Chatbot

The Final Thoughts!

WooCommerce is a robust platform serving its customers for more than a decade now. WooCommerce is very convenient and fully-functional to use with a wide range of plugins available to extend its functionality. Having a WooCommerce chatbot, however, will be like icing on the cake. It will smoothen the functioning of your WooCommerce store while saving you time, efforts, and resources that were required earlier.

So why wait?

Get your WooCommerce Chatbot integrated with your WooCommerce store today with BotMyWork Chatbot Builder!

Have doubts, queries, or any suggestions? Drop it in the comment section below.

A chatbot builder that is FREE FOREVER?

Yes, you read it right. BotMyWork Chatbot Builder is FREE to use the platform to build a chatbot. Just connect your Facebook page and load up your business with Facebook Marketing.

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